Printer issues.

[Big Al]

I seem to be unable to print. Linux Mint Cinnamon 20.3. I used to, but do it so infrequent I can't tell you when I
last did it.

If I turn the wi-fi printer on, (Canon tr8600) I get the printer applet in the panel. So something is working. I can
use 'Document Scanner' to scan something, so even that is working.

But printing is kputz!. If that's the right spelling. The printer applet just shows pending and that's it.

It's something in my Linux system, my wife just printed the document for me.
I have very little idea how printing works, so if anyone knows some good ideas, I'd appreciate it.

Thanks. Al

[Mike Easter]

Post by Big Al
If I turn the wi-fi printer on, (Canon tr8600) I get the printer applet
in the panel.  So something is working.   I can use 'Document Scanner'
to scan something, so even that is working.

I see Canon has a .deb for 64bit printer drivers for Pixma TR8620

https://www.usa.canon.com/support/p/pixma-tr8620a-wireless-inkjet-all-in-one-printer

IJ Printer Driver Ver. 6.10 for Linux (debian Packagearchive)

A separate scangear for the same Ub.

[Jeff Layman]

Post by Big Al
I seem to be unable to print. Linux Mint Cinnamon 20.3. I used to, but do it so infrequent I can't tell you when I
last did it.
If I turn the wi-fi printer on, (Canon tr8600) I get the printer applet in the panel. So something is working. I can
use 'Document Scanner' to scan something, so even that is working.
But printing is kputz!. If that's the right spelling. The printer applet just shows pending and that's it.
It's something in my Linux system, my wife just printed the document for me.
I have very little idea how printing works, so if anyone knows some good ideas, I'd appreciate it.

The first thing I would do is uninstall the printer driver and reinstall
it in case the original one has become corrupted, however unlikely that
is. If that doesn't help, I would try Canon's own .deb driver as
suggested by Mike., although Canon have been notoriously unhelpful in
the past for not supporting Linux.

You say you have printed with it before. Are you trying to print the
same type and size of document? I used to have a Canon Pixma IP3000,
which worked perfectly under Windows. It would also print paper
documents happily under Ubuntu and Linux Mint, but absolutely refused to
print on photo paper with any semblance of accuracy. The colours were
wrong, and if set to 6 x 4 inches, the printer thought it was printing
on A4 and I got a quarter of the picture! I couldn't solve the problem,
and in the end I had to get an Epson XP325 to print photos under Linux.

[jjb]

Post by Jeff Layman

I seem to be unable to print.  Linux Mint Cinnamon 20.3.   I used to,
but do it so infrequent I can't tell you when I
last did it.
If I turn the wi-fi printer on, (Canon tr8600) I get the printer
applet in the panel.  So something is working.   I can
use 'Document Scanner' to scan something, so even that is working.
But printing is kputz!.   If that's the right spelling.   The printer
applet just shows pending and that's it.
It's something in my Linux system, my wife just printed the document for me.
I have very little idea how printing works, so if anyone knows some
good ideas, I'd appreciate it.

The first thing I would do is uninstall the printer driver and reinstall
it in case the original one has become corrupted, however unlikely that
is. If that doesn't help, I would try Canon's own .deb driver as
suggested by Mike., although Canon have been notoriously unhelpful in
the past for not supporting Linux.
You say you have printed with it before. Are you trying to print the
same type and size of document? I used to have a Canon Pixma IP3000,
which worked perfectly under Windows. It would also print paper
documents happily under Ubuntu and Linux Mint, but absolutely refused to
print on photo paper with any semblance of accuracy. The colours were
wrong, and if set to 6 x 4 inches, the printer thought it was printing
on A4 and I got a quarter of the picture! I couldn't solve the problem,
and in the end I had to get an Epson XP325 to print photos under Linux.

Before uninstalling/reinstalling anything, check if this applies:

Open terminal
Give command: systemctl status cups
If you see something like
error failed to create /var/spool/cups/tmp/.hplip
then do:
sudo rm -R /var/spool/cups/tmp/.hplip
sudo systemctl restart cups

YMMV

[Big Al]

Post by jjb

Post by Jeff Layman

I seem to be unable to print.  Linux Mint Cinnamon 20.3.   I used to,
but do it so infrequent I can't tell you when I
last did it.
If I turn the wi-fi printer on, (Canon tr8600) I get the printer
applet in the panel.  So something is working.   I can
use 'Document Scanner' to scan something, so even that is working.
But printing is kputz!.   If that's the right spelling.   The printer
applet just shows pending and that's it.
It's something in my Linux system, my wife just printed the document for me.
I have very little idea how printing works, so if anyone knows some
good ideas, I'd appreciate it.

The first thing I would do is uninstall the printer driver and reinstall
it in case the original one has become corrupted, however unlikely that
is. If that doesn't help, I would try Canon's own .deb driver as
suggested by Mike., although Canon have been notoriously unhelpful in
the past for not supporting Linux.
You say you have printed with it before. Are you trying to print the
same type and size of document? I used to have a Canon Pixma IP3000,
which worked perfectly under Windows. It would also print paper
documents happily under Ubuntu and Linux Mint, but absolutely refused to
print on photo paper with any semblance of accuracy. The colours were
wrong, and if set to 6 x 4 inches, the printer thought it was printing
on A4 and I got a quarter of the picture! I couldn't solve the problem,
and in the end I had to get an Epson XP325 to print photos under Linux.

Open terminal
Give command: systemctl status cups
If you see something like
error failed to create /var/spool/cups/tmp/.hplip
sudo rm -R /var/spool/cups/tmp/.hplip
sudo systemctl restart cups
YMMV

● cups.service - CUPS Scheduler
Loaded: loaded (/lib/systemd/system/cups.service; enabled; vendor preset: enabled)
Active: active (running) since Sat 2022-10-01 01:07:38 EDT; 10h ago
TriggeredBy: ● cups.socket
● cups.path
Docs: man:cupsd(8)
Main PID: 110346 (cupsd)
Tasks: 1 (limit: 18966)
Memory: 3.1M
CGroup: /system.slice/cups.service
└─110346 /usr/sbin/cupsd -l

Oct 01 01:07:38 Laptop systemd[1]: Started CUPS Scheduler.

[mechanic]

Post by Big Al
It's something in my Linux system, my wife just printed the
document for me.

Yeah, stick with the wife, make her feel valued!

[wicklowham]

I seem to be unable to print.  Linux Mint Cinnamon 20.3.   I used to,
but do it so infrequent I can't tell you when I last did it.
If I turn the wi-fi printer on, (Canon tr8600) I get the printer applet
in the panel.  So something is working.   I can use 'Document Scanner'
to scan something, so even that is working.
But printing is kputz!.   If that's the right spelling.   The printer
applet just shows pending and that's it.
It's something in my Linux system, my wife just printed the document for me.
I have very little idea how printing works, so if anyone knows some good
ideas, I'd appreciate it.
Thanks.    Al

I always use CUPS = Common Unix Printing System finding it in
http://localhost/631/admin selecting the printer I use.

Frank in County Wicklow - Ireland

[Big Al]

I seem to be unable to print.  Linux Mint Cinnamon 20.3.   I used to, but do it so infrequent I can't tell you when I
last did it.
If I turn the wi-fi printer on, (Canon tr8600) I get the printer applet in the panel.  So something is working.   I can
use 'Document Scanner' to scan something, so even that is working.
But printing is kputz!.   If that's the right spelling.   The printer applet just shows pending and that's it.
It's something in my Linux system, my wife just printed the document for me.
I have very little idea how printing works, so if anyone knows some good ideas, I'd appreciate it.
Thanks.    Al

Well, I replaced the drivers from Canon and it did no good. The install could not find the printer as much as I could scan.

So (duh), I just opened the "Printers" and clicked the +Add and it listed two printers. I picked one, printed a test
page and it worked. I then opened my document I wanted printed yesterday and it printed from Libreoffice too. So all
seems to be doing what I need it to do. There might be fine details that I haven't seen yet, but the basic black 8
1/2 x 11" paper works.

Al